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General Terms and Conditions

Acceptance of orders by Cablecraft Controls c.c. will be subject to the following terms and conditions:

  1. CHANGES: We will not be bound by any different or additional terms and conditions contained in Buyer's order unless agreed to in writing by us. Our contract will not hereafter be subjected to any change or modification without our written consent.
  2. TERMS: Unless otherwise stated on quote, terms are COD. All payments are to be made to the address stated on our invoice. Unless otherwise stated on the quote, all shipments are made Ex-works our plant of manufacturers.
  3. WARRANTY: We warrant to you that the equipment furnsihed hereunder will be free from defects in material and workmanship. This warranty applies to normal recommended use and service and will be effective for a period of 6 months from the date of the original purchase. Our sole obligation under the foregoing warranty and otherwise will be to repair or replace any defective parts returned to us with our approval, freight prepaid, within 6 months from the date of the original purchase, which shall be the Buyer's exclusive remedy. Buyer will include in all his sales agreements covering the re-sale of the equipment furnished hereunder a provision to the foregoing effect, stating that our sole obligation is to repair or replace defective parts manufactured by us. In no event will our liability include any incidental special or consequential damages.
  4. REPAIRS: We will not be held responsible for repairs or alterations made outside our factory except with our written consent.
  5. DELIVERY: Shipping dates are approximate and are based upon prompt receipt by us of all necessary information. The goods will be prepared for shipment in a manner prescribed by us, consisting of one or more pieces, unless Buyer had notified us to the contrary at the time of placing the order. We will not be liable for delays in performance or non-performance which are due to causes beyond our control, including but not limited to; a) acts of God, Buyer's acts, fires, floods, priorities, epidemics, war, Government action or sabotage; b) inability to obtain necessary labour, materials, components or manufacturing facilities; c) changes in specification, directions or design requested by Buyer or agreed to by Buyer; or d) Buyer's delay in approving documents. In the event of any such delay, the date of delivery will be extended for a period equal to the time  lost by reason of the delay.
  6. RISK OF LOSS: The risk of loss or damage in transit will be upon Buyer even if the goods are shipped Ex-works, the place of destinination.
  7. TAXES: Any tax imposed by any present or future law on the sale or use of goods covered hereby will be added to the stated price.
  8. CANCELLATION OR DEFERRED DELIVERY: Buyer may cancel an order only upon our written approval and upon payment of reasonable charges specified by us, which will normally include charges for the following; a) work completed at full unit price; b) work in progress, at cost of completed operations plus overhead and percentage of profit attributable thereto; c) raw materials and purchased parts, at cost to us plus our handling charge; unamortised tooling on the basis of balance due to us; and e) any other expenses or charges, including engineering and overhead charges incurred by us in connection with the performance of the contract up to date of cancellation. Buyer's request for deferral of delivery may, at our option, be treated the same as cancellation of your order, and, in such event the aforementioned cancellation charges will apply.
  9. RETURNED GOODS: Returns will not be accepted without prior written authorisation having been obtained from the Cablecraft Controls c.c. and a copy of which must accompany each shipment. Returns other than warranty claims will be subject to a restocking charge to be determined by the condition, age, and usability of the material returned.
  10. ADDITIONAL COSTS: Buyer will reimburse us, at our standard rates, for any additional costs attributable to changes in the specifications, directions or design of the equipment furnished hereunder which are requested or approved by Buyer.
  11. APPLICABLE LAW: This contract will be governed by the laws of the Republic of South Africa.